Shipping policy

Delivery
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but is estimated as 3–4 business days. So a total of 6-11 business days.

Where will my order ship from?
We work with a print-on-demand drop shipper. They have various locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently.

My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at support@stemsemiosis.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but additional charges may be applied.